good 111com Terms and Conditions

These terms and conditions ("Terms") apply to the good 111com platform ("Platform") and all services provided through it. By accessing, registering on, or using any service on the Platform, you are considered to have accepted these Terms. If you do not agree with any condition, please do not use the Platform.

good 111com is an online gaming and sports betting platform operated for users in Bangladesh. The platform offers games across various categories including slots, live casino, fishing games, bingo, and sports betting.

1.1 Scope of Application

These Terms apply equally to the good 111com website, mobile app (Android and iOS), and all related services. Accessing any part of the Platform is considered acceptance of these Terms.

1.2 User Responsibilities

Each user is responsible for being aware of the laws in their own country and using the Platform accordingly. By joining good 111com, you confirm that online gaming is permitted in your region and that you are participating voluntarily.

1.3 Single Account Policy

Each person, household, or device is permitted a maximum of one account. good 111com reserves the right to suspend all associated accounts if an attempt to create multiple accounts is detected.

To register on good 111com, users must provide accurate and complete information. Providing false or misleading information may result in account cancellation.

2.1 Information Required for Registration

• Full legal name (as on national ID card)
• Active mobile number (for OTP verification)
• Valid email address
• Date of birth (for age verification)

2.2 Account Security

It is your responsibility to keep your account login details completely confidential. Do not share your password with anyone who asks. Report any breach of account security to the good 111com support team immediately.

2.3 Account Transfer Prohibited

Selling, transferring, or lending an account to another person is strictly prohibited. An account is for the exclusive use of the registered individual only.

The minimum age to participate on good 111com is 21 years. The platform may request identity verification at any time, and accounts may be temporarily suspended if required documents are not provided.

3.1 KYC Process

good 111com may require KYC verification to be completed before a withdrawal or after a certain deposit amount. This may involve submitting a copy of a national ID card or passport and proof of address.

3.2 Protection of Minors

If a user is found to be under 21 years of age, their account and all transactions will be cancelled. It is the responsibility of guardians to prevent minors from accessing devices used for the platform.

Financial transactions on good 111com are handled entirely through secure mobile banking. Accepted methods for deposits and withdrawals are bKash, Nagad, Rocket, and Upay.

4.1 Minimum Amounts

• Minimum deposit: ৳100 (for all methods)
• Minimum withdrawal: ৳500
• Standard withdrawal processing time: 5–30 minutes

4.2 Transactions from Your Own Account

Deposits must be made from a mobile banking account registered in your own name. Deposits made from third-party accounts will be rejected and returned.

4.3 Withdrawal Terms

An account must be fully verified before a withdrawal can be made. To withdraw a bonus balance, the wagering requirement for that bonus must be met. good 111com reserves the right to verify any suspicious transaction.

good 111com offers various bonuses and promotional offers. Each bonus has specific terms and conditions that must be read carefully before claiming.

5.1 Welcome Bonus

good 111com offers a 200% bonus on the first deposit, up to ৳15,000. The wagering requirement for this bonus is 25 times the bonus amount. For example, a ৳1,000 deposit earns a ৳2,000 bonus, bringing the total balance to ৳3,000 — to withdraw the bonus, ৳2,000 × 25 = ৳50,000 must be wagered.

5.2 General Bonus Usage Rules

• A bonus can never be withdrawn directly as cash.
• Each bonus may be claimed once only, unless the promotion states otherwise.
• Multiple bonuses cannot be active at the same time.
• If evidence of bonus abuse is found, good 111com may cancel the bonus and any associated winnings.

5.3 Cashback and VIP Benefits

The good 111com VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier provides a weekly cashback, which is a fixed percentage of that week's net losses. For example, a Gold tier member with ৳20,000 in net losses that week will receive ৳20,000 × 0.9% = ৳180 in cashback.

Specific rules must be followed for betting and gaming activities on good 111com to run properly. These rules apply equally to all users.

6.1 Bet Placement Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• Each game's own rules apply.
• Abnormal winnings resulting from a software error will be considered void.

6.2 Sports Betting

All sports markets including cricket and football must be used in accordance with the applicable rules. If a match is cancelled or abandoned, the outcome of bets is determined by the rules of the relevant game. In multi-bets, losing one selection means losing the entire bet — for example, three selections at odds of 1.40, 1.80, and 1.90 give combined odds of 4.79, returning ৳479 on a ৳100 bet only if all three win.

6.3 Cheating and Fraud

Any form of cheating, use of bots, gaining advantage through multiple accounts, or exploiting software vulnerabilities is strictly prohibited. If such activity is detected, the account will be permanently closed and the balance may be forfeited.

good 111com reserves the right to suspend or close an account without prior notice in any of the following circumstances:

• Violation of any clause of these Terms
• If false identity or information is proven to have been provided
• If evidence of operating multiple accounts is found
• If bonus abuse or fraudulent activity is confirmed
• If suspicion of money laundering arises

7.1 User's Right to Close Their Own Account

Any user may close their own account at any time. To do so, they must contact the good 111com support team. Processing a self-exclusion request may take some time.

good 111com is not liable for losses caused by technical issues, server outages, or network disconnections. However, if a user submits a support request with evidence of a loss caused by such an issue, it will be reviewed.

8.1 Game Errors

good 111com reserves the right to void the result of any round where a technical error causes an abnormal outcome. Any stake placed will be returned.

8.2 Maintenance Downtime

The platform may be temporarily unavailable during system maintenance. Any incomplete bets or sessions during this time will be verified once the connection is restored.

The collection, storage, and use of users' personal information by good 111com is set out in a separate document. To learn how your personal information is kept secure and the purposes for which it is used, please read our Privacy Policy.

9.1 Data Security

All transactions and personal information are kept secure using SSL encryption. good 111com never sells user information to third parties.

9.2 Cookie Usage

The platform uses cookies to improve the browsing experience. By accessing the platform, you consent to the cookie policy.

good 111com believes that online gaming is a form of entertainment and should never be a way to solve financial problems. We encourage users to play safely and with awareness. To learn more about healthy gaming habits, see our Responsible Gaming Guidelines.

10.1 Setting Limits

Users can set limits on their own deposits, betting, and sessions. These limits can be changed through support, but increases may take a set period of time to take effect.

10.2 Self-Exclusion

A user who wishes to do so may exclude themselves from the platform for a set period or permanently. Once this request takes effect, the account cannot be accessed during that period.

10.3 Protection of Minors

Family members must remain vigilant to ensure that persons under 21 cannot access the platform. good 111com may request additional documents for age verification if needed.

good 111com may update these Terms at any time. For significant changes, users will be notified via their registered email or through a platform notification.

11.1 Effective Date

Updated terms take effect from the date they are published. Continued use of the platform after a change is considered acceptance of the new terms.

11.2 Interpretation of Ambiguities

If any clause in these Terms is ambiguous, good 111com's interpretation will be considered final. For general questions, you may visit our FAQ section.

For any questions or complaints regarding these Terms, please contact the good 111com support team. Our support service is available seven days a week, twenty-four hours a day, in both Bengali and English via live chat and email.

12.1 Contact Methods

• Live Chat: directly through the platform
• Email: [email protected]

12.2 Complaint Resolution

After a complaint is submitted, good 111com will review it and respond as quickly as possible. Complex cases may require additional information or verification.