good 111com's Privacy Policy

Section 1

Introduction and Applicability

good 111com treats your privacy as its highest priority. This Privacy Policy ("Policy") explains our commitment and approach to managing the personal information of good 111com platform users. By using the good-111com.cam website, registering an account, or using any of our services, you are considered to have accepted the terms of this Policy.

This policy applies only to good 111com's own platform. Third-party websites or applications are governed by their own privacy policies. Our Terms and Conditions describe the detailed terms of platform use, and together with this privacy policy they form the complete agreement.

This policy may change from time to time. For significant changes, we will notify you via your registered email or through a notice on the platform. Continuing to use the platform after any changes are made will be considered acceptance of the updated policy.

Section 2

What Information We Collect

good 111com collects various types of information as described below. The purpose of collecting this information is to provide you with accurate and safe services and to improve the platform's performance.

2.1 Registration and Identity Information

Information you provide when opening an account includes:

• Full name and date of birth (for age verification — registration is not accepted for persons under 21)
• Mobile number and email address
• Username and password (passwords are stored in encrypted form)
• National ID card or passport details (when required for KYC verification)

2.2 Financial Information

Information related to mobile banking transactions for deposits and withdrawals is collected. This includes the mobile number linked to bKash, Nagad, Rocket, or Upay accounts and transaction reference numbers. Complete payment details (PIN or full account number) are not stored on good 111com servers.

2.3 Device and Usage Information

The following information is collected automatically while you use the platform:

• IP address and device type
• Browser and operating system information
• Page visit time and session duration
• Cookie and local storage data
• Referral source (how you arrived at the site)

2.4 Gaming Activity Information

Betting history, game preferences, bonus claims, and win/loss records are stored. This information is used for account verification, dispute resolution, and responsible gaming monitoring.

Section 3

Use of Collected Information

good 111com uses collected information only for specified purposes. The table below shows the purposes and legal basis for using the information in detail:

With your consent, we may send promotional emails or SMS. You can stop marketing communications at any time through your account settings or by contacting the support team.

Section 4

Information Protection and Security Measures

good 111com applies multiple layers of security to protect your information. Technical and organizational safeguards work together to keep your data safe at all times.

Despite our efforts to protect your information, it is not possible to guarantee 100% security on the internet. For this reason, we ask you to stay careful — use strong passwords and do not share your login details with others.

Section 5

Sharing Information with Third Parties

good 111com does not sell your personal information or share it with third parties without authorization. However, in certain cases, limited information may be shared with trusted partners to deliver services:

5.1 Payment Processors

Transaction-related information is shared as needed with mobile banking providers such as bKash, Nagad, Rocket, and Upay to process deposits and withdrawals. These providers are governed by their own privacy policies.

5.2 Technology Service Providers

Limited information may be shared with cloud service, data analytics, and security service providers needed to operate the platform. These providers maintain strict confidentiality under contractual obligations.

5.3 Legal Obligations

Required information may be disclosed in response to valid legal processes, court orders, or legitimate requests from government authorities. Where possible, we will try to notify you in advance.

5.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such cases, the new controlling entity will be bound to comply with the terms of this privacy policy.

Section 6

Cookies and Similar Technologies

good 111com uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

Section 7

Your Rights and Choices

good 111com believes users should have control over their own information. The following rights are provided for you:

7.1 Right to Access Information

Upon request, good 111com will provide a summary of the information stored about you. This request can be made through the support team.

7.2 Right to Correct Information

You can request correction of incorrect or outdated information. Verification may be required for changes to identity-related information.

7.3 Right to Stop Marketing Communications

If you want to stop receiving promotional emails, SMS, or other marketing communications, you can opt out from your account settings or notify the support team.

7.4 Right to Close Your Account

If you no longer wish to keep an account with good 111com, you can request to close it. However, some information may need to be retained for a set period to meet legal obligations. The Responsible Gaming page has more details on self-exclusion and setting account limits.

Section 8

Data Retention Period

good 111com does not keep your information indefinitely. Different types of information are retained for different periods:

• Active account information: For the entire duration the account remains active.
• Transaction records: For the period required under financial regulatory rules.
• KYC documents: For as long as needed to meet regulatory requirements.
• Closed account information: For the period required by legal obligations after the account is closed.
• Marketing preferences: Deleted as soon as you opt out.

Once the retention period ends, information is securely deleted or anonymized so that individuals can no longer be identified.

Section 9

Protection of Minors

good 111com strictly prohibits registration and use of the platform by anyone under 21 years of age. This restriction is strictly enforced through age verification at registration and the KYC process.

If for any reason information belonging to someone under 21 enters our system, that account will be closed and the related data will be deleted as soon as we become aware of it. Parents are requested to immediately notify our support team if they suspect their child is using this platform.

On this topic, you can read more about good 111com's core values and commitments on our About Us page.

Section 10

Policy Changes & Contact

10.1 Policy Updates

good 111com may update this privacy policy when necessary. Before any significant changes, we will notify you at least 30 days in advance via your registered email or through a clear notice on the platform. Minor changes may take effect without a separate notice, but the "Last Updated" date at the top of the page will always be kept current.

10.2 Contact

For any questions, requests, or complaints regarding the privacy policy, please contact us:

• Live Chat: 24 hours, 7 days a week
• Email: [email protected]
• Language: Support is available in both Bengali and English

For privacy-related requests, we generally respond within business days. For more complex requests, it may take longer and we will notify you separately in such cases.

10.3 Related Documents

Reading this privacy policy alongside good 111com's Terms & Conditions will give you a complete understanding of all conditions of platform use. For clarification on any section, common questions are answered on our FAQ page.