good 111com Responsible Gambling
Entertainment is only enjoyable when it stays within control. We want every member to play with awareness and stay safe.
Gambling is for entertainment, not pressure
good 111com believes that casino and sports betting is only enjoyable when players participate with awareness and in control. Every bet is a financial decision — and that decision should always be made with a clear head, within a set budget.
good 111com's Terms and Conditions clearly set out how members may use the platform and under what circumstances an account can be restricted. Reading and following those guidelines is important for every member.
Our responsible gambling policy rests on three core pillars: age verification, tools for setting personal limits, and keeping a path to support open if problems arise. All three are covered in detail on this page.
Remember: gambling is never a source of income. Placing bigger bets to recover lost money is the start of a dangerous cycle. If you ever feel that gambling is getting out of control, take a break immediately.
21+ age requirement
good 111com is open only to members aged 21 or over. Age is verified at registration and accounts are checked in any suspicious case. Registering using the identity of a minor is strictly prohibited and any such account will be cancelled.
If you have younger members in your household, keep password protection and parental controls enabled on your devices. good 111com's Privacy Policy explains how account information is kept secure.
Healthy gambling habits
Responsible gambling means deciding in advance how much time and money you will spend — and stopping when you reach that limit. Never bet with borrowed money or funds needed for bills or household expenses. Do not start playing when you are angry or under stress, as your judgement will not be at its best in that state.
If you do not feel like playing on a given day, not playing is the best decision. Taking a break is not a sign of weakness — it shows good judgement.
Self-limit tools
At good 111com, members can set their own playing limits. These tools can be used at any time and take effect as soon as they are activated.
Deposit Limit
Set in advance how much you will deposit per day, week, or month. Once the limit is reached, deposits will be blocked automatically.
Session time limit
Decide how many hours you will play in one sitting. When the set time is up, your session ends automatically and you will be logged out.
Self-Exclusion
If you feel you need a break for a period of time, suspend your account for a chosen duration — from seven days up to permanent exclusion.
Loss limit
Set an option to stop play for a session or day once losses reach a certain amount. This helps you avoid larger losses.
Contact the support team
At any time, request a limit or account suspension through good 111com's 24/7 live chat — support is available in Bengali.
Bet limit
Set a maximum amount per bet so that a single large wager cannot cause excessive losses. This limit takes effect immediately once active.
To activate or change any of these tools, contact good 111com's live chat support. Reductions to limits take effect immediately; an enforced delay applies before any limit can be increased.
Recognising the signs of problem gambling
If any of the signs below appear in you or someone you know, consider seeking help.
Gambling beyond your budget
Check whether you are betting with money meant for household expenses, bills, or essential savings. This is the clearest warning sign.
Chasing losses
Betting repeatedly and in larger amounts to recover lost money is a dangerous cycle that becomes increasingly hard to break.
Hiding it from family and friends
Concealing how much you are playing or how much you have lost from those close to you is a common sign of dependency.
Restlessness when unable to play
Check whether you feel uncomfortable, irritable, or anxious when you cannot play. This may indicate a psychological dependency.
Borrowing money to bet
Avoid taking loans or borrowing money to place bets entirely. This is seriously harmful both financially and mentally.
Impact on daily life
Ask yourself honestly whether gambling is having a negative effect on your work, studies, or family relationships.
good 111com's safety commitment
We believe a safe platform is better for everyone in the long run.
Where to turn when you need help
Asking for help takes courage. You or someone you care about can find support through any of the options below.
good 111com Live Chat
good 111com's 24/7 live chat support is available in Bengali and English. For account restrictions or self-exclusion, contact us directly via chat — with no delay.
Email support
You can also reach the good 111com support team by email. The support email address can be found in the contact section of our site.
Family and trusted people
Let a family member or trusted friend know about the situation. Support from someone close plays a major role in overcoming a psychological dependency.
Professional counselling
In Bangladesh, help for gambling-related addiction is available from mental health professionals. Contact a hospital psychiatry department or any registered mental health counsellor. Seeking professional help is entirely normal and effective.
Learn more, protect yourself
More information on responsible gambling is available in the good 111com FAQ section. The more you know, the more informed your decisions will be.
Core principles of responsible gambling
Mental health and gambling
During times of stress, loneliness, or financial worry, gambling can seem like an escape. But playing in that state often makes things worse. If a personal problem is driving you to bet, address that problem first.
Impact on the family
Problem gambling affects not just the player, but the whole family. To avoid the consequences — financial pressure, loss of trust, and strain on relationships — talk openly with your family. Family members can also contact good 111com support to ask for help regarding a member's account.
Account verification and security
A good 111com account is linked to a personal identity. Never share your login details with anyone else. Do not let anyone else use your account — especially minors. Your security is entirely in your own hands.
After you log in to good 111com, review your account activity regularly. If you notice any unusual transactions or activity, notify live chat immediately.
Increasing limits vs. reducing limits
At good 111com, a decision to reduce a limit takes effect immediately. However, increasing a limit requires waiting through a set delay period — this is intentional, so that a large step is not taken on an impulse. That delay period is there for your protection.
Self-Exclusion process
If you decide you need a complete break for a period of time, request self-exclusion via good 111com live chat or email. You choose the duration of the suspension yourself — seven days, 30 days, six months, or permanent. Once a short-term self-exclusion period ends, a delay period applies before the account can be reactivated. After permanent exclusion, the account will not be reactivated.